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- Deskside Support Representative
- IBM - Charlotte, North Carolina
- Information Tech / Computer
- **Job Description** DESKSIDE Support Representative - Deskside skill set, support of Hardware/software, Windows environment. Customer facing role, customer service skills, Support of Desktop/laptop/thin client, Windows operating system MAC operating system. Troubleshooting skills, ability to work with all customer levels. This requires a wide range of knowledge including MAC, VDI, Windows 7 and Windows 10. Must be able to communicate clearly and work under pressure **Required Technical and Professional Expertise** Minimum of 2 years of deskside support experience on … (see more)
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