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End User Computing Analyst Technology Operations

Company: Vanguard
Location: Charlotte North Carolina
Category: Engineering

Job Description:
To provide entry level technical support of desktop computing for Vanguard.Duties and ResponsibilitiesProvides entry level technical support for desktop supporting which include implementation configurations control maintenance troubleshooting security and usage monitoring.Provides second level technical phone support for transferred calls from the Global Tech Ops Support Center (1CALL).Provides remote and onsite resolution support from a central location for all work items that come to Tech Central through Service Now application tickets and requests. Distributes Service Now requests to … (See More)
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